CRM Manager

CRM Manager

Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Fashion/Retail Sector
Location: West London
Contract: 3 months
Rate: £200-£300 per day (DOE)
IR35: Inside
Working pattern: West London (3 days in office, 2 days from home)
Start: ASAP
A major UK retailer is looking for an experienced CRM Manager with a strong broadcast and Ometria background to join a fast-paced team on an initial 3-month contract.
What you'll be doing
Owning the operational delivery of daily broadcast campaigns
Managing segment selection and stakeholder sign-off.
Creating a time-tracking and capacity framework for CRM builds.
Driving efficiency and consistency in Ometria builds.
Supporting and coaching three CRM builders , helping evolve build approaches.
Leading QA tracking , logging errors and producing weekly error-rate reports .
Producing clear documentation, checklists and repeatable processes for monthly campaigns.
What we're looking for
Hands-on Ometria experience (essential) .
Strong broadcast CRM delivery background in a high-volume environment.
Confident stakeholder management and communication skills.
Proactive, organised, and process-driven mindset.
Comfortable driving change and improving ways of working. xwzovoh
This is a great opportunity to make an immediate impact in a busy retail CRM function.
*Rates depend on experience and client requirements