Operations Director

A fast-growing business in the safety and compliance sector is seeking an Operations Director to lead the day-to-day operations of the business and ensure the company’s continued growth. The Operations Director will have previous experience working in a similar role and have proven experience successfully growing a company. In addition, the Ops Director will have worked in a related sector such as facilities management, cleaning, building services or multi-site operations, as well as have excellent relationship-building, organisation, problem-solving, analytical, managerial and leadership skills. Applications from ex-military personnel are strongly encouraged Key Responsibilities Lead the day-to-day operation of the business Execute the company's growth strategy Support budgeting, forecasting and commercial decision-making Strengthen customer retention and long-term client relationships Ensure efficient planning, scheduling and service delivery Improve operational efficiency, productivity and profitability Manage operational KPIs and performance reporting Lead, develop and support operational managers, supervisors and field teams Build a culture of accountability, ownership and continuous improvement Establish clear roles, responsibilities and performance expectations Manage performance issues professionally and constructively Champion the company's values and customer-first approach Act as the operational second-in-command when required Knowledge, skills and qualifications required: Previous experience in a similar operations-type role and level Commercially astute and financially literate Experienced in one or more sectors such as FM, building maintenance, multi-site ops, cleaning, H&S or relevant Have successful experience improving businesses turning over £1M+ Have managed field-based teams, subcontractor networks and operational service delivery environments Is entrepreneurial, analytical, organised, pragmatic, solutions-focused and hands-on Able to adapt and work in a high-pressure environment Work well with others and have good relationship-building skills Salary: £70,000 - £80,000 Benefits: bonus, share options, career progression