Homeownership Assistant

5 days per week, 7 hours per day 2 days in the office, 3 days home‑basedWillingness to travel for resident visits (mileage paid) - Full UK driving licence and access to a car requiredIdeal start date: 26th May, subject to compliance - Happy to interview ASAP via TeamsYour new company You'll be joining a respected North West housing provider with a strong track record in delivering high‑quality homeownership, leasehold and sales services. The team manages RTB/RTA, shared ownership, staircasing, service charges, repairs queries and customer support across a wide geography. Your new role You'll provide essential support to the Homeownership team while a colleague is on secondment and sick leave cover (minimum 3‑month contract, with potential extension). Key duties include: Homeownership admin - supporting RTB/RTA, shared ownership, sales and leasehold processes Customer contact - mostly inbound calls with some outbound follow‑ups for repairs, sales and general queries Minute‑taking - attending resident visits across Urmston, Preston, Blackburn, Harrogate and Hull Data & systems - updating records, logging actions, tracking cases, maintaining accurate information General admin - inbox management, document handling, scheduling, supporting officers with day‑to‑day tasksWhat you'll need to succeed Experience in homeownership, leasehold, housing admin or similar Ideally previous experience with housing systems or processes such as Orchard Strong organisation, accuracy and case‑tracking skillsWhat you'll get in return Hybrid working with 3 days from home Mileage for travel to resident visits Weekly pay (PAYE or Umbrella)What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)