Legal Support Officer

Legal Support Officer Widnes (Hybrid Working) £38,660 per annum Permanent, Full Time 37 hours per week (Monday – Friday) Here at Halton Housing, we are looking for an experienced and proactive Legal Support Officer to work across our organisation, providing expert support on a wide range of tenancy and legal matters. This is an opportunity to apply your legal knowledge in a role that directly supports customers and communities. What You’ll Do: * Attend evictions and support the lawful enforcement of tenancy possession orders * Manage legal action across all debt recovery cases, including possession claims, money judgements and stay applications * Assess the suitability of legal action, arrange and conduct customer interviews, and prepare, attend and present cases in court * Initiate legal proceedings for access in compliance cases, liaise with customers to arrange access, and represent cases in court * Take the lead on applying policies and procedures relating to tenancy breaches, providing guidance and progressing appropriate legal action * Take ownership of a designated caseload, ensuring targets are met and positive legal outcomes are achieved * Regularly review and improve working practices, identifying opportunities to maximise rent collection and strengthen tenancy compliance What You’ll Need: * Previous experience with a strong knowledge and understanding of legal processes, particularly within the civil courts * The ability to present clear, well-reasoned arguments and confidently represent cases * A good working knowledge of relevant legislation relating to debt recovery, anti-social behaviour and tenancy management * Strong analytical skills, with the ability to interpret data, identify trends and make recommendations * Experience producing clear and concise reports for senior stakeholders * The ability to evaluate options, use sound judgement and take the most appropriate course of action * A proactive, resilient approach with a focus on delivering successful outcomes * A full UK driving license and access to a vehicle. What You’ll Get: * 30-day holiday entitlement, plus bank holidays * Opportunity to buy or sell holidays * Competitive salary * Electric Vehicle Salary Sacrifice Scheme * Flexible and hybrid working * Supported training and development opportunities * Health and Wellbeing Cash Plan * Competitive Pension Scheme If you’re looking for a role where your legal expertise can make a meaningful difference and you can take ownership of varied and impactful casework, we’d love to hear from you. We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible