Senior Compliance Assistant (Legal)

Our client, a very reputable firm are looking to appoint a Senior Compliance Assistant based in Wolverhampton. You will be tasked with supporting both clients and the business. You will lead a motivated team, drive excellence all whilst ensuring clients receive an outstanding experience & service. To be considered for the role, you’ll require the following essentials: Previous experience of working within a legal or professional services environment Proven experience of working within a team leader, supervisory or people management role Knowledge of MS Office & Case Management Systems Knowledge & understanding of compliance & onboarding processes Excellent communication skills – both written & verbal Strong organisational skills High attention to detail Within this position, you’ll also be: Guiding & supporting a team to deliver an outstanding customer experience, particularly with new business onboarding Providing ongoing training, one to one coaching & day to day support to team members Monitoring of workloads, reviewing team and individual performance and supporting the smooth running of the team Providing reports to management to provide key insights Contributing to ideas for process improvement to keep the business running smoothly & efficiently Working alongside the team in handling onboarding tasks for new business & clients Managing team resources Handling of escalations Collaborating with the wider team and business to resolve any queries and complaints efficiently Ensuring health & safety standards are being met Salary & Working Hours Salary is £28,000 - £35,000 per annum, dependant on experience Working Hours are Monday – Friday, 9am – 5pm with 1 hours’ lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.  Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.  See our website for more details and jobs available - (phone number removed)