Director of Operations (Hospitality Industry)

The Bedford Hotel is seeking an experienced and passionate Director of Operations, to join its exceptional team. This is your opportunity to play a pivotal role in Belfast's recently opened luxury hotel.

Who Are We?

The Bedford Hotel is a prestigious boutique hotel in the heart of Belfast, set within the iconic Scottish Mutual Building. With 82 luxury bedrooms, The Nineteen Hundred Restaurant and Cafe Bar, and private dining in The Ledger Library, we are offering new standards for hospitality in Northern Ireland.

The Bedford Hotel seeks a skilled and driven Director of Operations/Deputy General Manager who thrives in a luxury hospitality setting. You will be a natural leader with a passion for service excellence and an unwavering commitment to creating unforgettable guest experiences. Your proactive approach, eye for detail, and ability to inspire those around you will make you the perfect fit for our team.

Key Responsibilities:

Oversee the activities of the culinary and Front Office departments to ensure unified operations and consistent guest experience.

Develop and execute operational strategies that align with the hotel's objectives, enhancing efficiency and service quality.

Oversee departmental budgets ensuring cost-effective operations without compromising quality.

Uphold high standards of guest service across all supervised departments, addressing and re...