Merchandising Operations Assistant - Hybrid

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About the role

Company Description Heidi Klein, established in 2002, is a UK heritage brand specializing in premium swim and resortwear designed to empower women to feel confident and beautiful. Known for its timeless and sustainable designs, the brand has grown from a single boutique in Notting Hill to a globally recognized name. At Heidi Klein, we aim to deliver exceptional products with an elevated brand experience, fostering a lifelong connection with our customers. Our focus is on creating meaningful relationships that celebrate the stories of the women who wear our pieces. We are seeking a highly organised and detail-oriented Merchandising & Operations Assistant to provide administrative support to our merchandising and operational functions. Working closely with the merchandising and operations teams, you will play a key role in ensuring product availability, maintaining accurate inventory records, supporting sales analysis, and helping deliver a seamless operational process from product intake through to customer delivery. Support weekly and monthly sales reporting, analysing product performance and identifying trends. Manage wholesale order administration from order entry through to fulfilment. Coordinate stock allocations, deliveries, and inventory movements across channels. Support inventory reconciliations, stock counts, and issue resolution. Advanced proficiency in Microsoft Excel and Google Sheets.  Bachelor’s Degree in business or fashion Understanding of retail KPIs, stock management, and sales reporting.  Experience working with e-commerce platforms and fulfilment operations.  Hybrid working – 3 days in the office. Opportunity to develop a career within a growing fashion business.  A collaborative and creative working environment.  Competitive salary and employee benefits package.    We welcome applications from individuals who are eager to build a career at the intersection of fashion merchandising and business operations, contributing to both commercial success and operational excellence.

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