Community Host / Customer Experience Executive

Community Host Location: Reading  Salary: £27,000 Contract: Full time | 40 Hours We're looking for an enthusiastic and customer-focused Community Host to join our dynamic workspace in Reading. If you have a passion for delivering exceptional customer service, creating memorable experiences, and building strong relationships, this could be the perfect opportunity for you. As the first point of contact for members, clients, and visitors, you'll play a key role in creating a welcoming and professional environment while supporting the day-to-day operations of a modern flexible workspace. What you'll be doing: Delivering outstanding front-of-house customer service Welcoming members, guests, and visitors with professionalism and warmth Supporting meetings, events, and networking activities Building strong relationships within the business community Managing meeting rooms and ensuring facilities are presented to the highest standards Supporting centre operations, administration, and occupancy growth Identifying opportunities to promote additional services and memberships What we're looking for: Previous experience in hospitality, customer service, events, coworking, serviced offices, or reception environments Excellent communication and interpersonal skills A proactive and positive approach to problem-solving Strong organisational skills and attention to detail Confident using Microsoft Office and booking systems A genuine passion for creating exceptional customer experiences What's on offer: Excellent benefits package Career development opportunities Friendly and supportive team environment Modern, vibrant workplace in Reading If you're a people person who enjoys working in a fast-paced, customer-focused environment and wants to be part of a growing business community, we'd love to hear from you. Apply directly or call (phone number removed)