Customer Experience Advisor

Zenith are proud to be working with one of the UK's leading renewable energy suppliers who are looking for a Customer Experience Advisor to join their award-winning Customer Experience Team. As a Customer Experience Advisor, you will be at the heart of delivering safe, respectful and life-enhancing customer experiences in occupied social housing. Responsibilities: * To support and deliver on the companies’ community commitment under Social Value and Support on training and employment initiatives. * Support with all access to allow delivery of all works. * Serve as the primary point of contact for residents, providing clear timely information about project plans, timelines and progress. * Provide ongoing support to residents throughout the project. Requirements: * Housing, construction or sustainability experience. * Must have a full UK driving license. * Experience working within a customer facing role. * Ability to deal with complex queries in a timely and professional manner