ServiceNow Solution Architect

Job Title: ServiceNow Solution Architect / Lead Developer (HAM/SAM) Location: Remote (with rare, occasional travel to London) Contract Duration: 6 months Start Date: Immediate About the Role: We are seeking an expert ServiceNow Solution Architect to drive the implementation and rollout of Now Assist, with a core focus on Hardware Asset Management (HAM) and Software Asset Management (SAM) for a major enterprise client. In this role, you will act as the primary Subject Matter Expert, shaping high-level design, providing robust technical governance, and guiding a blended team of developers to deliver differentiated platform solutions. Key Responsibilities: Act as the core SME for ServiceNow HAM & SAM, leading design sessions, sprint planning, and project delivery. Own the technical requirements and architecture for the HAM & SAM build and implementation. Provide strict technical governance across the ServiceNow platform, enforcing coding standards across development teams. Architect solutions and document clear High-Level Design (HLD) artifacts. Act as the definitive escalation point for complex technical issues, development blockers, and major incident triage. Proactively identify business improvement opportunities and ensure optimal platform health. What We're Looking For: Expert Proficiency: Deep, demonstrable expertise in ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM). Architectural Leadership: Proven background in Solution Architecture and Planning, with the ability to translate complex client requirements into actionable development tasks. Availability: Must be available to commence work immediately. Randstad Technologies is acting as an Employment Business in relation to this vacancy