Retention Specialist — Customer Care & Growth (Mon–Fri)

McQueens Dairies Ltd is seeking a Retentions Advisor for our Glasgow head office. The role focuses on understanding cancellation reasons, offering solutions to retain customers and delivering excellent service.

You will work 8am-5pm in-office with full training in customer service and Excel, and you can expect weekly pay with a bonus structure and pension contributions. Candidate requirements include 2+ years in a contact centre, strong communication, problem-solving skills, and a target-driven