Electoral Services Manager

Job Description

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Electoral Services Manager needed in Basildon Paying £40 per hr ref 24060

Full time hours on a temporary basis

Key Responsibilities

• Lead, manage and develop the Electoral Services team, ensuring high standards of performance, customer service, compliance, and continuous improvement.
• Oversee the compilation, maintenance and publication of the Register of Electors and absent voter records, ensuring all statutory deadlines and legislative requirements are met.
• Act as the organisation’s subject matter expert on electoral registration, elections, referenda and associated legislation, providing specialist advice to senior managers, elected members and stakeholders.
• Manage the planning and delivery of the annual electoral canvass, including project management, budget monitoring, contractor management and recruitment of canvassing staff.
• Lead the administration and delivery of local, regional and national elections and referenda, supporting the Returning Officer to ensure elections are conducted efficiently, transparently and in accordance with legislation.
• Manage the annual postal vote refresh and all absent voting processes, ensuring compliance with statutory requirements.
• Lead and coordinate polling district, polling place and community governance reviews.
• Monitor legislative developments and implement procedural and system changes to ensure ongoing compliance with electoral law and Electoral Commission guidance.
• Maintain responsibility for electoral management systems and data integrity, ensuring accurate record keeping and effective use of technology.
• Prepare and submit statutory returns, performance information and reports to the Electoral Commission and other regulatory bodies.
• Recruit, train and manage temporary election and canvass staff, ensuring appropriate guidance and support is provided.
• Manage service budgets and resources effectively to ensure value for money and successful service delivery.
• Investigate and respond to complex enquiries, complaints and challenges, resolving issues professionally and maintaining public confidence in the electoral process.
• Foster effective working relationships with elected members, political parties, candidates, external agencies and internal stakeholders.

If you are interested in the role, please email your CV to quoting the reference number.

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