Construction Customer service administrator

Job Advertisement: Temporary Construction Customer Service Adviser
Position: Temporary Construction Customer Service Adviser
Location: Leeds LS10
Start Date: Immediate (As soon as possible)
Contract End Date: 31st December 2026
Hours: Full-time 

About the Role
We are seeking an organised and confident Temporary Construction Customer Service Adviser to join our team immediately. Running until the end of December 2026, this fast-paced temporary role will directly support our Partnerships Customer Advisor. You will handle a mix of crucial administrative tasks, data recording, and communication to help manage our construction partnerships and keep operations running smoothly through the busy winter period.

Key Responsibilities

Administrative Support: Assist the Partnerships Customer Advisor with day-to-day administrative tasks, documentation, and filing.
Customer & Partner Communication: Act as a reliable point of contact for stakeholders, handling inbound emails, web chats, or telephone queries professionally.
Data & System Management: Use Microsoft Office programmes and construction CRM/scheduling software to accurately record customer interactions and update project logs.
Coordination: Help manage schedules, pass queries to the relevant internal teams, and track action items to meet partnership deadlines.

About You (Key Requirements)

Availability: Must be available to start immediately and commit to the full duration of the contract ending on 31st December 2026.
Tech-Savvy: Highly computer literate and thoroughly confident using Microsoft Office (specifically Word, Excel, and Outlook).
Strong Organisation: Exceptional attention to detail with the ability to manage a busy workload and multitask effectively.
Communication Skills: A professional, positive, and confident telephone and written communication style.
Team Player: Happy to pitch in where needed to support the wider team in a fast-moving construction/partnerships environment.

What We Offer

Competitive hourly pay rate of £14.50 per hour.
A welcoming, collaborative team environment.
Comprehensive onboarding to get you up to speed quickly.

To Apply:
If you meet the requirements and can start immediately, please submit your CV