Outbound Calling Representative

Job Title: Outbound Calling Representative

Salary: £24,906 per annum

Location: Crowborough Office

Hours of work: Full-time (35 hours per week): Monday 11am 7pm, Tuesday & Thursday 12pm 8pm, Wednesday & Friday 10am 6pm, Saturdays (2 per month) 11 am 5:30 pm

Time off in lieu will be given for each Saturday worked.

Reporting to: Support Services Team Leader

Do you enjoy talking to people?

Do you have good conversational skills and the ability to put people at ease?

Premier, Europe s largest Christian Media organisation, is seeking 2 new outbound callers to join our small friendly telephone fundraising team.

You ll be speaking directly with Premier s supporters, so it s important you're able to build relationships with them and communicate a genuine passion for our mission and be confident in asking for their financial support for our work.

Role Overview

Outbound and Inbound Supporter Engagement: Engage with Premier supporters and potential subscribers through proactive and responsive phone conversations, fostering positive relationships and advancing their giving journey.
Data and Compliance Management: Ensure the integrity, security, and accuracy of supporter and financial information in line with data protection standards.
Professionalism, Performance, and Teamwork: Demonstrate professionalism, uphold Premier s values, and contribute to personal and team success.

We are looking for someone to start as soon as possible.

The post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.

Ready to make a lasting Impact? Apply now!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

• Flexible working arrangements based on the requirements of the role

• 25 days annual leave plus UK bank holidays

• Additional leave on your birthday

• Contributory pension scheme

• Life Assurance scheme

• Employee Assistance with online GP scheme

• Eye care scheme

• Enhanced Family leave and Pay

In addition we offer:

• Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

• Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

• Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

• All applications need to be completed online using our recruitment system (linked from our adverts).

• You will be asked to answer a number of questions before submitting your application please ensure you provide information on how your skills and experience meet the requirements for this role.