Assistant Food & Beverage Manager

Assistant Food and Beverage Manager

Mount Royal Hotel Edinburgh by The Unlimited Collection is seeking an engaging Assistant Food and Beverage Manager to support the Food and Beverage Manager and provide guests with a memorable experience.

Responsibilities

• Daily Operations: Manage the daily operations of Front of House and Kitchen teams, oversee restaurant dinner service, and provide catering updates in hotel operations meetings.
• Business Development: Assist in developing business plans, identify commercial opportunities, and seek innovative ways to enhance guest experience and maximize income.
• Event Support: Offer operational support to the Events Team, manage event bookings and resource allocation through planning and rotas.
• Team Management: Recruit, train, mentor, and lead Front of House and Back of House staff, ensuring adherence to company standards and motivation for customer-focused service.
• Service Standards: Develop and maintain guest service standards, train the team in service delivery, and address non-compliance issues.
• Financial Management: Manage supplier relationships, oversee stock control and pricing, support financial performance, and maintain financial and administrative records.

Qualifications

• Experienced Hospitality Leader: Managerial experience in hospitality and 4-star hotel restaurants, with preferred experience in a Rosette environment.
• Customer Centric: Strong customer service skills, confident and courteous manner, with experience handling complaints and requests.
• Excellent Communicator and Organizer: Clear and concise communication, outstanding organizational skills, and ability to multitask and troubleshoot.
• Team Leader: Proven team leading skills, well-organized, outgoing, and service-minded.

Benefits

• Genuine career opportunities within our business.
• Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
• Staff incentives when you and the team perform.