Head Waiter/Waitress

THE BAMFORD COLLECTION IS A GROUP ? OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING ? AND NURTURING PEOPLE AND PLANET. ?

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
HOURS: 32-40 hours, including weekend with varying shift patterns.

ABOUT US
Award-winning Daylesford Organic is one of the UKs most renowned organic farm estates based in the heart of the Cotswolds countryside. More than just a farm, Daylesford is a vibrant destination for food lovers, wellness seekers, along with beautifully curated retail spaces, bringing together exceptional organic produce and nourishing experiences in a truly unique setting.
With spring in full bloom and summer just around the corner, our farm and restaurants are buzzing with a lively, vibrant energy. Our guests come to enjoy a relaxed yet refined atmosphere, indulging in fresh, farm-to-fork seasonal dishes, alongside crisp frizzante and expertly crafted cocktails perfect for long, sunny days and warm evenings.

ABOUT THE ROLE
We are seeking an engaging Head Waiter to join our Restaurant team. If you are fun, enthusiastic, and charismatic and you thrive in a fast-paced, feel-good environment we would love to hear from you.
As Head Waiter you'll be at the heart of an exciting, fast-paced restaurant environment! Youll lead and motivate the team, deliver outstanding guest experiences, and help drive daily operations to success.

PERKS & BENEFITS
Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.

Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.

Private Medical: We offer subsidised private medical insurance through Bupa.

Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.

Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

RESPONSIBILITIES
Champion excellent service by ensuring every guest receives warm, knowledgeable and efficient restaurant hospitality, maintaining full compliance with our Order of Service and complaints procedure.

Lead daily operations including opening/closing procedures, cashing up, daily banking, stock controls, and maintaining accurate till and inventory processes.

Uphold impeccable standards across health & safety, due diligence, and audit performance (targeting 90%+), ensuring the restaurant remains safe, beautifully presented, and fully compliant.

Support commercial success by engaging the team in weekly targets, driving spend-per-head, and contributing to sales growth through smooth operational management.

Nurture and develop the team through structured onboarding, regular coaching, personalised development plans, performance reviews, and ensuring completion of all mandatory training.

SKILLS AND REQUIREMENTS
Lead with confidence and warmth, inspiring your team through each fast-paced service.

Deliver exceptional customer care, creating meaningful, memorable moments for every guest.

Solve problems thoughtfully and efficiently, making sound decisions that keep service flowing smoothly.

Take a hands-on, proactive approach, stepping in wherever needed to support the team. xwzovoh

Follow the link to find out more about the role!