Workplace Concierge / Front of House

We’re looking for a Workplace Concierge / Front of House professional to join a leading interior design business, creating a welcoming, polished and exceptional experience for clients, visitors and employees. This is more than a traditional reception role. You’ll be at the heart of a creative and design-led environment, ensuring the workplace runs seamlessly while delivering the high level of service you would expect from a premium client-facing business. The Role You’ll be the first face clients and visitors see, setting the tone for their experience from the moment they walk through the door. Your day-to-day responsibilities will include: * Providing a warm, professional and personable welcome to clients and visitors * Managing the front-of-house and reception area * Meeting and greeting high-profile clients and guests * Managing meeting room bookings and ensuring spaces are prepared to an exceptional standard * Coordinating refreshments, hospitality and catering for meetings * Managing incoming calls, emails, deliveries and couriers * Coordinating visitors, contractors and suppliers * Supporting the smooth day-to-day running of the studio/workplace * Liaising with facilities and building management * Maintaining a polished and professional presentation across front-of-house areas * Supporting client events, team events and workplace activities * Providing administrative and general office support where required * Being a key point of contact for employees and visitors throughout the day About You We’re looking for someone who understands that the small details make a big difference. You’ll be naturally welcoming, polished and confident, with the ability to make everyone who walks through the door feel looked after. You may come from a background in: * Workplace Concierge * Front of House * Reception * Hospitality * Luxury Retail * Hotels * Client Services * Office/Studio Management You’ll have excellent communication skills, a professional appearance and a genuine passion for delivering outstanding customer service. Experience within a creative, design, property, hospitality or professional services environment would be highly advantageous. What You'll Bring * A warm and confident personality * Exceptional customer service skills * Strong attention to detail * Excellent organisation and time management * The ability to multitask in a fast-paced environment * A proactive, can-do attitude * Professional communication skills * Pride in creating an outstanding workplace and client experience