Deputy Manager 16+ Supported Accommodation

Job Title

Deputy Manager – Supported Accommodation

Location

Newport, South Wales

Salary

Up to £45,000 per annum

Job Description

We are seeking a dedicated and experienced Deputy Manager to join a leading provider of supported accommodation services in Newport. This full-time role offers an exciting opportunity to lead a team and ensure the delivery of high-quality care for children and young people in line with regulatory standards. The successful candidate will play a vital role in maintaining a safe, supportive, and engaging environment that promotes independence and well‑being for young people.

Key Responsibilities

• Lead and support the staff team to deliver exceptional care and support to young people.
• Assist the Regional Operations Manager in managing the service, ensuring compliance with CIW or Ofsted regulations.
• Establish and maintain strong professional relationships with external agencies, including social workers and local authorities.
• Attend and chair staff, children’s, and agency meetings, including care planning and reviews.
• Promote a culture of safety, safeguarding, and positive outcomes for young people.
• Support the development and implementation of individual care plans and activities.
• Contribute to quality assurance processes and monitor service standards.
• Support staff recruitment, supervision, and training to ensure a competent and motivated team.
• Ensure compliance with legal requirements, GDPR, health and safety, and safeguarding policies.
• Assist with service tenders and contribute to continuous improvement initiatives.

Requirements

• Proven experience working within children’s services, with at least two years in a residential leadership role.
• Demonstrable knowledge of CIW or Ofsted regulations and standards.
• Level 3 Diploma or equivalent; working towards Level 5 Diploma within two years.
• A full driving licence is essential.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities with external agencies.
• Ability to work collaboratively within a multi‑agency environment.
• Commitment to safeguarding and promoting the welfare of young people.

Benefits

• Free health and fitness benefits after probation.
• Gym membership.
• Salary sacrifice scheme.
• Pension scheme.
• 28 days' holiday leave, excluding bank holidays.

Equal Opportunities

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone.