999 emergency Call Handler - NHS

Emergency Call Handler

Blue Arrow is looking for candidates for an Emergency Call Handler role in Norwich.

• Candidate must be flexible for day and night shift and also working on weekends.
• 12 hours shift a day.
• Excellent listening skills.
• Effective verbal and written communication skills.
• Work in an environment where decisions are based upon an ever changing set of disparate circumstances.
• Prioritise and undertake numerous tasks simultaneously.
• Remain calm under pressure.
• Work as part of a high performance team.
• The ability to take and record information accurately.
• Requirement to handle traumatic, emotional and distressing situations.
• The ability to manage and support others during times of crisis - most commonly during an emergency call.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.