Operations & Compliance Manager

Job Title: Operations & Compliance Manager (Residential Solar) Salary: £40,000 – £50,000 + potential bonus Location: Alton, Hampshire (5 days office-based) Imagine stepping into a pivotal role where every decision you make directly shapes customers’ journeys to cleaner energy. You thrive on orchestrating tight schedules, elevating processes and leading a small team to tangible success. If you’re driven by the satisfaction of turning a signed contract into a fully compliant, thriving solar installation and you relish the challenge of problem-solving in a fast-growing environment, this is the opportunity you’ve been waiting for. Why this role You’ll become the linchpin between sales, installations and compliance, owning the delivery journey from contract signing through to MCS certification. With clear authority and the autonomy to enhance workflows, you’ll ensure every project runs smoothly, on time and to the highest standards. Your proactive approach will transform how we operate, making you an indispensable leader in an expanding renewable energy business. What you’ll do You will lead two dedicated office administrators, setting priorities, delegating tasks and fostering accountability to meet strict deadlines. Each morning, you’ll review progress, align resources and resolve bottlenecks, ensuring our admin function operates like clockwork. On the operational front, you will coordinate installation schedules, arrange scaffolding, liaise with suppliers and maintain meticulous compliance records. You’ll monitor project milestones, flag potential delays before they happen and keep customers informed with your confident, solution-focused communication. When challenges arise be it product shortages, site issues or documentation discrepancies you’ll step in as the trusted escalation point, negotiating swift resolutions independently and sparing senior management unnecessary involvement. About the company We’re a dynamic residential solar specialist experiencing rapid growth as demand for renewable energy soars. Backed by an entrepreneurial leadership team, we pride ourselves on a supportive culture where ideas are welcomed and your expertise directly contributes to our expansion. You’ll enjoy a close-knit office atmosphere in Alton, Hampshire, with direct access to senior leaders and the chance to make your mark from day one. About you You are an experienced operations or compliance manager from the solar, renewables or electrical contracting sector, ideally with NICEIC/MCS environments under your belt. You manage people with empathy and firmness, champion process improvements over rote compliance and make decisions confidently. Your strong attention to detail ensures faultless documentation, and you’re comfortable juggling customer queries, technical requirements and tight deadlines in a fast-paced setting. Rewards & growth Beyond a competitive salary and bonus potential, you’ll benefit from six weeks’ annual leave plus bank holidays (including a two-week Christmas shutdown). You’ll gain clear progression opportunities as installation volumes climb, with the chance to expand your team and deepen your influence over company strategy