About the role
An excellent opportunity for an Accountancy Administrator / Receptionist experienced to join a well-established company.
Job Type: Full time
Salary: Salary will be discussed at the interview
Location: Bangor
The Company is a long-established firm of Chartered Certified Accountants based in North Wales. They pride ourselves on delivering excellent service to our client base.
They are looking for a confident, polite, and organised individual to join the team at the Bangor office to provide vital front-of-house and administrative support.
The role
As the first point of contact for the firm, you will welcome clients, manage communications, and keep our day-to-day office operations running smoothly.
Key responsibilities:
* Front of house: Welcoming clients warmly and managing the reception area
* Communication: Answering incoming phone calls, taking accurate messages, and directing queries to the appropriate department
* Client Liaison: Contacting clients direct, sending reminders, and managing correspondence
* Workflow Support: Booking in client work, and checking information is complete
* Practice Admin: Handling client registrations, internal admin tasks, physical and digital filing, and general office duties
What we are looking for:
* Interpersonal skills: A confident, polite, and professional telephone manner and face-to-face approach
* IT Literacy: Proficiency in Microsoft Office (Word and Excel) is preferred. You should be confident adapting to new software (full training provided)
* Language skills: Welsh language skills are highly advantageous as a majority of our client base is Welsh-speaking
* Attributes: Strong organisational skills, attention to detail, and proactive attitude towards supporting a busy practice
What we offer:
* Full time position preferred. We are open to discussing reduced hours and working patterns at the interview.
* Comprehensive training on all internal systems and software
* A supportive, long-established team environment
Benefits:
* Provision of car park permit
* Pension scheme
* 23 days annual leave plus bank holidays (full time equivalent). This will increase incrementally dependent on length of service up to 28 days.
* Annual activity team building day
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need
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