Senior SEO Account Manager (Hybrid)

LONDON, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between 44,070 to 50,570. COMPANY OVERVIEWCroud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.We are energised by future thinking, driving innovation to achieve better outcomes. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.We are looking for a highly intelligent, charismatic and creative thinking individual who is passionate about digital marketing, in particular SEO.An analytical mindset coupled with a creative flair is a must for this role along with the willingness to take a risk.The overall purpose of this role is to support the Head of SEO and SEO Account Director in implementing SEO strategies for key clients. You will be responsible for the management and delivery of SEO scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets.The role will be dedicated to driving SEO performance through the day-to-day management and effective implementation for a number of key client accounts.RESPONSIBILITIESKey responsibilities include, but are not limited to:Set and implement client SEO strategy in tangent with the SEO Senior Managers in order to increase profitDrive the implementation and development of client Account Development Plans (ADPs) and client strategy within your client portfolio in order to sustain and grow client performanceInnovate new ideas, techniques, and new products suitable for the continuation and development of client strategyDrive client performance management activities across the team to include: optimisation activities, innovation towards client performance, daily checks and best practice processesEnsure excellence and high-quality client implementation coming from the Croudie Network including but not limited to: editorial, optimisation, and engine mirrors. Ensure briefs to the network are comprehensive and accurate, QA work is completed to a high degreeCompleting data analysis to spot trends, patterns, challenges and successes using the support of the Croudie network. Identifying and troubleshooting anomalies within SEO data and taking corrective actionsDeliver excellence in required communication and client service standards for each client as well as generallyContribute to internal training and development modules and delivery sessions as required, supporting the Development Manager. Everyone is responsible to deliver training modules internallyInnovate new technologies and ways of working, and monitor market trends in order to support internal growth and efficiency strategies. Support and contribute to the development of the tech roadmapIdentify areas of development of existing business and support the SEO Channel Head to identify opportunities to upsell from Croud's suite of digital servicesProactively identify workflow efficiencies to counter ineffective process within the team – new ways of working, continuous process improvementProactively monitor for industry updates and share with the wider teamProactively keep abreast of industry news and contribute suggestions as to how Croud can incorporate this into our methodologies to improve the departmentContributing to and supporting Croud marketing activitiesPERSON SPECIFICATIONDegree level education or equivalent / relevant work experienceDemonstrable experience in SEO MarketingClear passion for digital marketing, strong understanding of SEOStrong Microsoft Office skills which must include Excel, Word and PowerPointProven track record of working to and meeting deadlinesProven time management skills, strong project management skills, experience and the ability to manage multiple tasks simultaneouslyImpeccable attention to detailA mathematical and analytical mindAbility to manipulate large amounts of dataHighly organised and an ability to multi-taskStrong communication, organisation, and presentation skillsGood negotiation skillsThrives working in a team environmentAble to deliver a high level of customer service and managementCOMPANY BENEFITSCroud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish.We are committed to offering development opportunities alongside a support system of regular performance reviews. On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years25 days holiday a yearDiscretionary annual performance based incentiveSale commissionRecruitment referrals bonusHealth & Wellbeing contribution2 Recharge Days each holiday yearRide to Work schemeRailcardSeason Ticket loanHome office screenDaily office perks: Free fruit, breakfast cereals, snacks, and tea & coffeeWeekly treat: Enjoy a complimentary lunch on us every weekEnhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family LeaveLife insurance and income protectionMedical Cash PlanPensionCurated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)Peer to peer recognition scheme 'bonusly'Team off-sites/regular socialsYear-round holiday partiesFlexible working optionsDay to make a differenceStandard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.The ideal candidate will excel in and demonstrate the following: