General Manager – Operations

Are you an inspiring senior operations leader with a proven track record of managing high-value contracts and driving profitability?

Our client is seeking a General Manager / Senior Operations Manager to take full P&L accountability for a high-profile multi-contract regional business unit based in Lincoln.

This is a high-visibility, site-based leadership role perfect for a strategic thinker who loves turning operational complexity into scalable, high-performance solutions.

Key Responsibilities

• Financial Leadership: Own full P&L accountability for the regional business unit, ensuring commercial sustainability and margin performance.
• Operational Excellence: Drive high-quality service delivery and customer outcomes, consistently exceeding client expectations across all contracts.
• People Leadership: Inspire, develop, and lead a geographically dispersed team, fostering high colleague engagement and an inclusive culture.
• Client & Stakeholder Engagement: Act as the senior point of contact for local authorities and clients, building trusted, long-term strategic relationships to support organic growth.
• Transformation & Innovation: Champion the modernization of service delivery by embedding technology and process improvements to boost performance.
• Reputation Management: Uphold the organisation's integrity and reputation as a trusted delivery partner within the public services sector.

Your Profile

They are looking for a progressive, data-driven leader who challenges the status quo and thrives on delivering exceptional customer outcomes.

Essential Requirements

• Proven Senior Management Experience: Multiple years operating at a senior operational level (e.g., Senior Operations Manager, Business Manager, Operations Director).
• Commercial Acumen: Demonstrated history of managing large-scale budgets/P&L and delivering high-value service contracts.

What We Offer

• Competitive base salary (dependent on experience).
• Comprehensive benefits package, including a company car, bonus, pension.
• Opportunity to work in a senior leadership role within a reputable organisation.
• Disability confident employer

To Apply

If you are a strategic leader with a growth mindset ready to make a tangible impact on the Lincoln community, please submit your CV today for immediate consideration.