About the role
Ocean Export Manager (Mon-Fri 08.45-17.15. Office based)
We are seeking an experienced and motivated Export Ocean Freight Manager to oversee and manage the day-to-day operations of our clients Ocean Export department. The successful candidate will be responsible for leading a team, ensuring operational excellence, maintaining strong customer relationship and driving service quality whilst ensuring compliance with industry regulations.
The ideal candidate will have a strong background in freight forwarding, ocean exports and operational management, with excellent working knowledge of CargoWise.
Operational Management
- Manage the daily activities of the Ocean Export department.
- Oversee export shipments from booking through to final destination.
- Ensure all shipments are processed accurately and within agreed service levels.
- Ensure all export documentation is completed correctly and in compliance with international shipping regulations.
- Maintain excellent relationships with container shipping lines, overseas agents, hauliers and other service providers.
Team Leadership
- Lead, motivate and develop the Ocean Export team.
- Conduct performance reviews and support employee development plans.
Financial Responsibilities
- Ensure all shipment files are billed accur...
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