Subsidence Claims Handler

Due to internal promotions, a renowned National Loss Adjusting Organisation are now seeking an experienced Claims Handler to join their specialist Subsidence Team. - You will proactively manage and be responsible for your own caseload of subsidence claims. - Continuous training and development is actively encouraged and fully supported. Key responsibilities: - Proactively Manage Subsidence claims through to completion - Regularly update Clients, Policyholders and their agents - Assist the field team in completing, reports, tasks and answering calls where necessary - Ensure referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis - Managing identified and reported problems within set timescales to ensure adherence to group processes About you: - Knowledge and understanding of Subsidence in relation to insurance claims - Experience of managing technical building claims - Have an understanding of Claims Handling - Excellent telephone skills - Experience and understanding of Customer Service - Excellent computer literacy Salary & Benefits: - Remote working - up to £30k per annum - 25 days holiday - excellent benefits package - Monday to Friday