About the role
C++ Production Support Engineer – Treasury Platform Support
We are seeking a hands-on C++ Production Support Engineer to support and enhance a legacy Treasury platform (LPS) within Client. The role involves a blend of technical remediation on a mature C++ application and ongoing production support across internal client platforms such as SecDB and Slang.
Key Responsibilities
C++ Technical Remediation
* Perform remediation and risk mitigation activities within a legacy C++ codebase, including addressing runtime vulnerabilities and stability issues
* Analyze, debug, and implement fixes in a mature enterprise platform with long-standing architecture
* Work closely with development teams to resolve technical debt and improve system reliability
* Support code enhancements and maintenance activities aligned with platform modernization goals
Production Support & Platform Operations
* Provide day-to-day production support for the LPS platform and associated workflows
* Execute operational runbooks, including user onboarding, database updates, and scheduled support activities
* Monitor application health, troubleshoot incidents, and ensure timely resolution of production issues
* Assist in evolving the support model from siloed ownership to a scalable and distributed support structure
* Integrate platform processes with enterprise scheduling, monitoring, and operational tooling
* Collaborate across teams and gain exposure to internal client platforms including SecDB and Slang
Required Skills & Experience
* Strong hands-on expertise in C++ with proven experience in debugging, code analysis, and issue remediation
* Experience supporting production applications in enterprise environments
* Solid understanding of Unix/Linux systems; exposure to Solaris is an advantage
* Ability to work independently with strong ownership and problem-solving capabilities
* Experience handling incidents, operational support tasks, and production troubleshooting
Preferred Skills
* Exposure to financial services, treasury, or trading platforms
* Experience working with legacy system modernization or remediation initiatives
* Familiarity with scripting, database queries, or platform integration activities
* Ability and willingness to learn internal enterprise tools and support ecosystems such as SecDB and Slang
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