Funding Customer Advisor

Funding Customer Advisor / London / Hybrid / Up to £250 per day (Umbrella rate) / 6-month contract   Overview: Our client, a globally recognisable charitable organisation are currently looking for a Funding Customer Advisor to join their Team to assist customers and internal staff members on the grant systems and processes.   Role & Responsibilities: Liaising with external customers to inform them of funding processes and systems Respond to queries in a timely manner Training internal teams on grant system and processes Working with other teams to create information guides on FAQs Present to internal teams on system and process changes  Essential Skills & Experience: 3+ years’ experience working on a customer helpdesk Experience providing guidance and training to internal and external parties Experience using salesforce or a similar CRM system Confident in making decisions Confident liaising with stakeholders  Package: Up to £250 per day (Umbrella rate) Hybrid working Free Lunch on site On site gym Beautiful offices in Central London  Funding Customer Advisor / London / Hybrid / Up to £250 per day (Umbrella rate) / 6-month contract