Service Advisor / Service Admin (Permanent)

Service Administrator Salary: £13.85 per hour Temporary Contract (6-12 Months) | Potential Permanent Opportunity Hours: Monday - Friday | 8:00am - 4:30pm Are you an organised and customer-focused administrator looking for your next opportunity? Our client, a well-established logistics business within the motor trade industry, is seeking a proactive Service Administrator to join their busy team in Wishaw. This is an excellent opportunity for someone with service administration or warranty administration experience who is looking to develop their career within a supportive and professional environment. As the first point of contact for customers, you will play a key role in delivering excellent customer service while supporting the efficient operation of the Service Department. You will be responsible for coordinating jobs, scheduling technicians, managing customer enquiries and ensuring all administration is completed accurately and efficiently. Acting as the first point of contact for customers via telephone and email Providing outstanding customer service and maintaining strong customer relationships Planning and scheduling repair jobs for technicians Raising purchase orders and processing timesheets Updating Excel reports and departmental trackers Managing service-related documentation and records Supporting the wider Service Department with general administrative duties Previous experience in a Service Administrator, Service Advisor or Warranty Administrator role Excellent communication and customer service skills Proficiency in Microsoft Office, including Outlook, Excel and Teams Experience using SharePoint and OneDrive Knowledge of Movex and SAP would be advantageous, although not essential Competitive pay rate of £13.85 per hour Full-time hours, Monday to Friday Immediate start available 6-12 month temporary contract Potential opportunity for permanent employment If you have a background in service administration and are passionate about delivering exceptional customer service, this could be the perfect opportunity for you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website