Chief CX Strategy & Growth

West Midlands Combined Authority

Screened

Birmingham

Posted 5 days ago

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About the role

West Midlands Combined Authority is looking for an individual to provide customer experience expertise for the Bus Franchising programme. This role involves supporting decision-making with customer insights and ensuring commitments are integrated into operations.

The ideal candidate will have a successful track record in developing customer strategies, strong leadership skills, and the ability to foster collaborative partnerships. This role is based in Birmingham with at least two days a week in the office.

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About this listing

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