Repairs Officer

Repairs Officer – Surrey | Interim Opportunity We are currently recruiting for an experienced Repairs Officer to join a busy Housing Assets team on a temporary basis in Surrey. This is a fantastic opportunity to play a key role in delivering a high-quality responsive repairs service. Key Responsibilities: • Act as the main point of contact for day-to-day repairs enquiries • Raise and manage repair requests with contractors • Oversee shared inboxes, including new requests, follow-ups, and stakeholder enquiries • Assist with reactive repairs queries and provide support to the Repairs Manager • Take ownership of repairs complaints, managing cases from initial enquiry through to resolution • Provide cover for the Repairs Manager when required Key Requirements: • Previous experience within housing repairs • Strong administrative and organisational skills • Experience working with contractors and managing service performance • Ability to handle complaints and stakeholder enquiries effectively • Confident communicator with a customer-focused approach • Experience within a local authority or housing association (desirable) If you have the relevant experience and are available for your next contract, apply today or get in touch for more information