Customer Service Administrator

My Telford based is currently recruiting for a Customer Service Administrator. The Customer Service Administrator will be working in a small team taking orders over the phone and via email, reporting to the Office Manager. The ideal candidate will have excellent telephony Customer Service skills and administration experience. Salary – depends on experience Hours of work Monday - Friday 9am-5pm 20 days annual leave + bank holidays Free tea, coffee, fruit and snacks Company Pension Responsibilities:- * Dealing with queries and complaints from consumers via telephone and email. * Processing sales orders and cross selling orders * Sales and purchase order processing * Resolving queries * Any other tasks delegated by the Office Manager * Covering the shop occasionally when required Skills and Experience:- * Previous experience as an office administrator, account manager, customer services office assistant or similar role * Good customer service skills * Able to work on own initiative without instruction * Knowledge of MS Office * Confident and outgoing. * Excellent organisational skills * Good telephone manner. * Reliable and committed Due to location you must have your own vehicle. We will carefully consider your application and advise you if we're able to progress with your application within 3 working days. If you do not hear from us within this time, your details won’t be retained. If you're not successful on this occasion please continue to apply to future roles we advertise