Cleaning & Grounds Account Manager

Based across London, with a few sites in Reading and Oxford £40,000 per annum + car or car allowance We are looking for an experienced Cleaning & Grounds Account Manager to join a growing residential cleaning and grounds maintenance contract across London, with sites in Reading and Oxford. You'll be leading all aspects of cleaning and grounds maintenance on a large multi-site, residential contract. You will have direct Line management responsibility for 2 Supervisors and a team of Cleaners and Grounds staff, demonstrating the energy and drive to take the contracts forward. As a Cleaning & Grounds Account Manager, you will be responsible for: • Maintaining strong client relationships with high levels of satisfaction ​​• Providing and maintaining the quality-of-service delivery ​​• Managing, recruiting, and coaching local service teams ​​• Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager. ​​• Be responsible for ensuring Health & Safety procedures and legislation are adhered to ​​• Looking for opportunities for continuous improvement, cost savings, and account growth. ​ ​ As a Cleaning & Grounds Account Manager, you will have the following expertise and attributes: • Excellent interpersonal communication and people management skills ​​• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level ​​• Experience with financial forecasting, budgeting, and analysis ​​• Working knowledge of Health and Safety systems in the cleaning industry ​​• Strong commercial awareness, financial management, and IT literacy including PowerPoint and Excel What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success! ​​• 33 days holiday (including bank holidays) ​​• Company sick pay ​​• Maternity and paternity leave support ​​• Life assurance cover ​​• 24/7 GP access, plus mental health, wellness, financial, and legal support ​​• Two paid volunteering days per year – Give back to a cause that matters to you ​​• Exclusive perks and discounts – More than 250 deals available ​​• Ongoing training and development – From apprenticeships to leadership programs ​​• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way ​​• Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role