Assistant Property Manager

Assistant Property Manager

Monday to Friday, 9am to 5.30pm

Canary Wharf, E14 - hybrid working across home, site and office

£32,000-£34,000

Experienced Assistant Property Manager needed to supporting a team of Property Managers, coordinate repairs and contractors, liaise with residents and clients, assist with service charge administration and maintain accurate property records. Previous block management experience is essential, as you will need to hit the ground running. We are looking for someone proactive and organised who thrives in a busy, demanding environment, confidently prioritises competing demands and follows matters through to completion. Experience using Qube or similar software would also be beneficial. Duties will include assisting in conducting regular property inspections and ensuring compliance with health and safety regulations and statutory requirements, monitoring emails and telephone calls from residents, leaseholders, contractors and on-site staff, issuing works orders, obtaining quotations from contractors, ordering supplies, escalating urgent maintenance issues, complaints and health and safety concerns promptly, assisting in preparing annual budgets, financial reports and service charge accounts, issuing AGM documentation, attending out-of-hours residents’ meetings and taking minutes, performing property searches through the Land Registry, drafting Section 20 notices, and providing general ad hoc administrative support to the Property Managers and wider team. The ideal candidate will have knowledge of relevant legislation and regulations relating to property management, excellent communication and interpersonal skills, including a confident, professional telephone manner, strong organisational and problem-solving abilities, with excellent attention to detail, the ability to work well under pressure and remain calm and professional in a busy office, strong multitasking skills, with the ability to prioritise workloads, respond to changing demands and meet deadlines, a proactive approach to chasing outstanding matters and keeping others informed, and discretion when handling confidential resident and property information