Money Advice Specialist

Your new roleYou'll join a busy social housing team providing specialist money, benefits and welfare advice to residents who need support navigating financial pressures, income maximisation and complex welfare entitlements.Your work will include: Income maximisation - reviewing household income, identifying gaps, completing benefit checks Welfare advice - supporting claims, appeals, mandatory reconsiderations and form‑filling Budgeting support - helping residents stabilise finances and manage arrears Multi‑agency liaison - working with internal teams, DWP, local authorities and support partners Case management - maintaining accurate records, tracking outcomes and ensuring complianceThis is a 28‑hour‑per‑week role on a 3‑month temporary contract, working hybrid with 2 days per week in the office. Start date: ASAP. What you'll need to succeed Proven experience in a similar money, welfare or income‑advice role Strong understanding of benefits legislation, UC, PIP, ESA, LHA, Discretionary Housing Payments Confident in supporting vulnerable residents with complex financial situations Excellent communication, empathy and problem‑solving skills Ability to manage a busy caseload and deliver timely, accurate adviceWhat you'll get in return £20 per hour, weekly pay Hybrid working with 2 office days for collaboration and support Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)