sales support administrator

Supporting the Sales Team with administrative duties including arranging on-sites, off-sites, and exchanges of containers * Setting up customer direct debits and chasing payment where required * Responsible for creating and issuing customer waste reports each month * Managing the Sales Team’s diaries and booking client meetings * Utilising the internal CRM system to log customer information * Applying to local authorities for customer permits when required * Upselling WRC’s service offerings where possible * Managing several inboxes’ to ensure all customer queries are dealt with accordingly * Proficient user of Microsoft packages * Taking payments from customers over the phone * General office duties including managing incoming calls and emails and directing them when required Requirements of the Role * A highly organised individual with excellent attention to detail * Excellent written and verbal communication skills * Strong IT skills and experience utilising Microsoft programmes (Microsoft Word and Excel) * Adaptable and willingness to learn new skills on the job * Strong telephone manner * Confident in dealing with customers and managing enquiries * Good customer service skills * Ability to manage diaries in accordance with internal and external demands * The ability to develop and maintain quality customer relationships What we offer As a family-run business, WRC truly values and invests in our people. In return for your hard work, you will benefit from: * A competitive salary demonstrable with experience * 30 days of annual leave (including public holidays) * Private healthcare insurance * Retail and leisure discounts