Insurance Claims Handler

Insurance Claims Advisor

Location : Peterborough

Salary : Upto £26k Essential : To apply you must have pet or health claims insurance experience. Responsibilities for this position:

Work proactively to process claims by contact with the client and the Service Providers

Ensure a thorough understanding of the cover purchased by a client to differentiate between eligible and ineligible claims

Developing a good relationship with all clients by providing a personal service

Work in a methodical way to present full facts to the claims decision maker in order that an appropriate decision can be made on each claim

Be able to account for actions relating to claims by using methodical accurate data input methods

Listening to and understanding the individual needs of each customer

Skilful communications by phone, email and written correspondence and by demonstrating capabilities to deal with a wide variety of health related claims

Take required actions to resolve potential and existing complaints, escalating where necessary.

Recording accurately all events / details and actions relating to specific individuals on the database. Ensuring copies of all documents and letters which are sent out/issued are retained on the client file Essential : To apply you must have pet or health claims insurance experience.

TPBN1_UKTJ