Administration Team Leader

Ready to lead a high-performing administration team? We're looking for an experienced Administration Supervisor to join a busy and growing operation. This is more than just a supervisory role. It's an opportunity to improve processes, develop people, and ensure the smooth delivery of high-quality administrative services. If you thrive in a fast-paced environment, enjoy motivating others, have a keen eye for detail, and are passionate about delivering excellent customer service, we'd love to hear from you. As the Administration Supervisor, you will support the day-to-day running of the administration team, driving operational efficiency while ensuring work is completed accurately, on time, and to a high standard. What you'll be doing * Lead, motivate, and support a team of administrators in a busy operational environment. * Support the Administration Manager and oversee the department in their absence. * Allocate workloads to ensure tasks are completed accurately and within agreed deadlines. * Monitor team performance using KPIs and identify opportunities for continuous improvement. * Coach, mentor, and develop team members to achieve their full potential. * Ensure compliance with internal procedures, policies, and relevant regulations. * Build strong working relationships with customers, colleagues, and key stakeholders to resolve queries effectively. * Identify and implement process improvements to enhance efficiency and service quality. * Promote a positive, collaborative, and safety-focused working culture. What we're looking for You'll already have experience in a supervisory or team leadership role, along with: * An approachable, supportive, and calm leadership style. * Excellent organisational and problem-solving skills. * Strong communication and stakeholder management abilities. * High attention to detail and a commitment to delivering quality. * A proactive mindset with a passion for continuous improvement. * The ability to prioritise workloads and perform well in a fast-paced environment