Customer Service Advisor

We are looking for a friendly, professional, and motivated Customer Service Advisor to join our client's growing team on a permanent basis. This is an excellent opportunity for someone with previous customer service experience who enjoys helping people and resolving issues efficiently. Key Responsibilities * Handling customer enquiries via phone and email * Providing excellent customer service at all times * Resolving customer issues quickly and effectively * Processing customer requests accurately and efficiently * Maintaining accurate customer records and updating internal systems * Working closely with other departments to ensure customer satisfaction * Managing complaints professionally and following issues through to resolution * Meeting individual and team performance targets Requirements * Previous experience in a customer service role * Strong communication skills, both verbal and written * Good IT skills and confidence using computer systems and Microsoft Office * Ability to work in a fast-paced environment * Strong problem-solving skills and attention to detail * Professional and positive attitude * Ability to prioritise workload and manage time effectively Permanent role with excelllent benefits for the right candidate