Repairs and Maintenance Worker

Location: Stoke-on-Trent (and other sites as required) Salary: £26,545.50 per annum Contract: Permanent vacancy Hours: Full Time – 35 hours per week (Monday to Friday, 9:00am – 4:30pm) DBS: DBS and satisfactory reference checks required Reporting to: Restart Property Services Manager We are seeking a skilled and reliable Repairs and Maintenance Worker to join a supported housing and community-focused organisation in Stoke-on-Trent. This role involves delivering high-quality repairs, maintenance, and property upkeep across multiple residential settings. The Role You will be responsible for ensuring properties are maintained to a safe, clean, and high standard through responsive repairs, planned maintenance support, and general upkeep duties. You will work collaboratively with internal teams and service users within supported housing environments. Key Responsibilities • In this job role, you will carry out minor repairs, maintenance, and decoration works across multiple properties • Assist with furniture deliveries, installations, and property set-ups • Ensure all repairs are completed safely, efficiently, and to required standards • Maintain accurate records of all work completed, ensuring compliance with internal systems • As part of this job role, you will check and account for tools, equipment, and materials to maintain security • Report hazards, defects, and near misses in line with health and safety procedures • Support ordering and use of materials in line with maintenance schedules • Work alongside staff, clients, and volunteers within development programmes • Complete timesheets, expenses, and health & safety documentation accurately • Support the ongoing improvement of property standards across the portfolio • Attend team meetings, supervision, and training sessions as required • Adhere to all organisational policies and procedures • Undertake additional duties as required by the management team About You • Minimum 3 years’ experience in housing maintenance or reactive repairs • NVQ Level 2 (or equivalent) in a relevant trade discipline • Blue CSCS card (Level 2 or above) • Strong knowledge of Health & Safety in the workplace • Experience working in social housing or supported housing environments • Ability to diagnose, prioritise, and complete repair work to a high standard • Competent in completing documentation and basic IT tasks (Word, Excel, Outlook) • Full UK driving license and access to own transport is essential – you will be given access to the organisations own van(s). Personal Qualities • Strong customer service focus with attention to quality • Positive, professional, and reliable approach to work • Organised and able to manage workload effectively • Able to work independently and within a team • Respectful of confidentiality and safeguarding requirements • Non-judgemental approach when working with vulnerable individuals • Flexible, proactive, and solutions-focused attitude Staff Benefits • Group Life Insurance • Health Care & Cash Plan (Medicash) • Salary sacrifice pension scheme • NHS staff support & counselling service • 24 days annual leave + Bank Holidays • Additional day off for your birthday • No weekend working • Enhanced maternity/paternity pay • Staff wellbeing programme and discounts • Learning & development opportunities SEO Keywords Repairs and Maintenance Worker – Maintenance Operative – Multi Skilled Operative – Housing Maintenance – Property Repairs – Supported Housing Maintenance – Social Housing Maintenance – Facilities Maintenance – Handyperson – Property Services – Stoke-on-Trent – Staffordshire – Housing Jobs – Repairs and Maintenance Vacancies