Sales Order Administrator

Sales Administrator (Office Based) Salary: £24,000 - £28,000 DOE + Commission  Location: Alperton, Wembley Hours: 9:00am - 5:30pm | 5 Day Working Week Holiday: 20 Days + Public Holidays What's on Offer Salary between £24,000 - £28,000 depending on experience Commission structure Office-based role in Alperton, Wembley 20 days holiday plus bank holidays Opportunity to join a growing business within the security technology sector Stable, long-term career opportunity with training and development potential Overview We are recruiting for an experienced Sales Administrator to join a growing and well-established wholesale distribution business specialising in CCTV and electronic security products. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced B2B environment. The successful candidate will play a key role in supporting customers, processing orders, and ensuring a high level of service across the sales function. The Role As a Sales Administrator, you will be the first point of contact for incoming customer enquiries and responsible for managing quotations, orders, and customer queries efficiently and professionally. You will work closely with internal departments to ensure smooth communication and excellent customer support throughout the sales process. Key Responsibilities Handling inbound calls to the sales team Processing customer quotations and sales orders accurately Managing customer service enquiries and resolving issues efficiently Liaising with internal departments regarding customer queries and concerns Maintaining accurate records and updating internal systems Supporting the wider sales team with administrative duties Requirements Previous experience in a Sales Administrator / Sales Order Administrator role Experience working within a B2B environment Strong verbal and written communication skills Professional and confident telephone manner Excellent listening and customer service skills Competent using Microsoft Office packages Experience using Sage is highly desirable Strong attention to detail and organisational skills  SER-IN