Lead Customer Experience & Retail Operations Supervisor

Musgrave Group Plc

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Belfast City District, Northern Ireland

Posted 5 days ago

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About the role

Musgrave Group Plc in Belfast is seeking a Customer Service & Retail Supervisor to lead the checkout team and drive outstanding service in a busy store. You will support HR policy implementation and payroll/shift operations while maintaining a customer‑first culture.

The role emphasizes leadership, KPI attainment, and staff development, with a focus on safeguarding assets, training, and efficient queue management in a fast-paced retail environment.

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