Service Centre Administrator

Service Centre Administrator Croydon Previous experience of administration experience within a workshop/automotive environment required for this position. Contek recruitment solutions are collaborating with our client who are the UK's leading manufacturer of refuse collection vehicles (RCVs), producing purpose-built chassis, bodies, and bin lifts. Headquartered in Warwick, England, the company serves over 60% of UK local councils and manufactures more than 1,000 vehicles annually for public authorities and private contractors. Offering a competitive salary of up to £33,216 per annum DOE, Dennis Eagle provides a dynamic and supportive work environment. Why This Role Stands Out: - Join a market leader in the RCV industry with a strong reputation for quality and innovation. - Be part of a collaborative team that values your input and expertise. - Enjoy a stable, full-time position with consistent hours from Monday to Friday. - Benefit from opportunities for professional growth and development. - Contribute to the efficiency and success of a high-performing service team. Key Responsibilities: - Raise job cards and input technician time bookings and job details. - Collate and check documentation within agreed timescales. - Finalise parts used and hours charged, and close completed jobs. - Review and process service invoices, credits, and warranty claims. - Generate reports and maintain accurate records. Skills, Experience, and Education: - Communication: Strong customer service skills and a professional approach. - Knowledge/Expertise: Proven administration experience in a service or workshop environment; proficient in Microsoft Excel and Word (intermediate level). - Innovation: Able to manage and prioritise tasks efficiently under pressure; flexible and results-driven with a positive attitude. - Business Impact: Excellent attention to detail and time management; willingness to travel within the UK and work overtime when required. Accountabilities: - Ensure timely and accurate completion of administrative tasks. - Support continuous improvement initiatives within the service team. If you’re ready to support a high-performing service team, we’d love to hear from you! Apply today