Customer Support Advisor

Customer Service & Administration Assistant Location: Office-based Working Hours: Monday–Friday, 8:30am–5:00pm Lunch: 1 hour About the Role We are looking for a reliable and organised Customer Service & Administration Assistant to join our team. This is an office-based role involving customer communication, general administration, and supplier invoice processing. Key Responsibilities * Answer incoming customer calls in a professional and friendly manner * Make outbound calls to customers as required * Handle customer enquiries and provide excellent customer service * Complete general administrative duties * Process and manage supplier invoices accurately * Maintain accurate records and documentation * Support the wider office team with day-to-day administrative tasks About You The ideal candidate will: * Have excellent communication and telephone skills * Be organised and able to manage multiple tasks * Have good attention to detail * Be confident using computers and office systems * Have a professional and positive attitude * Be reliable, punctual, and a strong team player * Previous customer service or administration experience is desirable Working Hours Monday to Friday, 8:30am–5:00pm, with 1 hour for lunch. If you are a friendly, organised individual looking for a stable office-based position, we would love to hear from you