First Line Manager

Job description:

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Due to an internal move, were looking for a driven First Line Manager to lead from the front at our Telford site. This is a key role where youll take ownership of dayto day operations, ensuring performance, productivity, and service levels consistently meet customer expectations. Youll manage and develop a team of Team Leaders, Warehouse Operatives, and Administrators, creating a positive, highperforming environment focused on quality and efficiency.
Youll be responsible for operational planning, resource allocation, and continuous improvement across your area, identifying opportunities to enhance processes and drive results. Strong leadership, clear communication, and a proactive approach are essential as you motivate your team and maintain high standards of safety, compliance, and performance.
If youre an people manager with a passion for operations and delivering results, this is an excellent opportunity to make a real impact within a fastpaced, supportive logistics environment.
How you create impact Responsible for effective and efficient Operational Area Management as applicable and as required
Conduct Management Briefs as required
Undertake Absence / Discipline Management activities as required.
create and maintain an environment that encourages employee participation and effective team working and ensuring employees are involved in the success of the operation through continual feedback and positive communication.
Undertake effective Resource Utilisation, Planning and Management activities as required
Manage Staff Training and Competency to ensure achievement of all requirements, on time and in full, including conducting training needs analysis.
Maintain QSHE Boards and keep themup to date.
Be an Ambassador for Quality and actively participate in continuous quality improvements, including driving changes in quality gates and culture
What we would like you to bring Logistics management experience in a large fast moving environment is desirable
Strong warehouse system experience
Leadership qualities including the ability to enthuse and motivate
Financial and strategic management experience and commercial awareness
Drive, determination and a track record in delivering continuous improvement
Ability to influence, negotiate and deal with conflict successfully
A strong knowledge of Health & Safety at work
Experience of working to agreed targets
Preferred experience (not essential) of JDA/ Red Prairie systems
Intermediate PC Skills: Excel, Word, Outlook
What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.
You will be respected and valued if you work for us and have genuine opportunities to progress and develop.
26 days holidays plus bank holidays
2 volunteering days per year
3 x Life Assurance Option if you join the KN Route2 pension scheme
A tailored personal development and training programme.
Trusted and empowered to deliver and be your best.
We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
Enhanced Maternity/Paternity Leave
Childcare Vouchers
Cycle to work scheme
Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation
As a proud holder of the Gold Armed Forces Covenant Award, we are committed to being a forcesfriendly employer and actively welcome applications from service leavers, reservists and veterans. We recognise the valuable skills, experience and perspectives they bring to our business and are proud to support their transition into civilian careers.

Please be aware that by applying for this role, you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. xwzovoh This means that KN will ask successful applicants to provide certain information and documentation to enable these checks to be conducted.
Any appointment will then be strictly conditional upon, and subject to, the receipt of satisfactory results of these checks