Test Manager ((Trust Retail))

Company Description:Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.Find out more at .Trust Payments have an exciting opportunity for a Test Manager to join our Trust Retail team. Location: Hybrid- Bournemouth, United Kingdom Salary: Competitive + BenefitsWorking Arrangement:During first 6 months: 5 days per week in officePost-probation: Hybrid working - 3 days per week in officeWorking Hours: Flexible start times between 08:00-09:15 (no shift patterns). Finish times adjust based on start time, lunch breaks, and leaves participation where applicable.***During your six-month probationary period, you'll be based in the office full-time. Once probation is successfully completed, you'll have the opportunity to move to a hybrid working pattern.Please note that due to the nature of this role, all shortlisted candidates will be required to attend an in-person interview at our Bournemouth office.***Our New Bournemouth Officeð Top floor offices with stunning sea viewsð  Roof terrace — a great spot to rechargeð Social area complete with a pool tableð Central Bournemouth locationð️ Just a 15-minute walk to Bournemouth beachð Regular social events to keep the team connectedHow will you make an impact in this role?We are looking for an experienced and collaborative Test Manager to join the Trust Payments Retail team. You will own and shape the overall test strategy across both manual and automated testing disciplines, with automation being the primary area of growth and strategic focus.Working closely with Development Managers and wider technical stakeholders, you will help transition the team towards an automation-first culture, ensuring quality is embedded throughout the product and represented early in the software development lifecycle.Please note: This role requires on-site working for the first three months, after which a hybrid arrangement may be considered.What We Expect of You, Day To Day:Own the end-to-end test strategy across manual and automated testing, ensuring it is understood and adopted across all relevant teamsDefine and lead the automation testing vision, identifying opportunities to automate across functional, regression, API, and performance testing layersEvaluate, select, and champion automation frameworks and tooling, ensuring they are maintainable, scalable, and aligned with development practicesEnsure all software development is tested to a consistently high standard in accordance with the strategyRepresent the test team in discussions with internal and external stakeholders, providing estimates, test plans, and project deliverablesContinuously reflect on and improve test strategy, processes, and tooling, promoting changes across test and wider technical teamsWork alongside the Development Manager to stay current with data protection and security threats, embedding best practices throughout the SDLCReport on key metrics including test coverage, automation coverage, load testing, penetration testing, and DR failover testingLine manage Senior Test Analysts, supporting self-development, study for qualifications, and ongoing coaching and mentoringComply with all legislation, codes of practice, health and safety, and GDPR requirements appropriate to the roleRequiredDemonstrated experience as a Test Manager with hands-on involvement in building or scaling automated testing frameworksISTQB Test Manager qualification or equivalentGood working knowledge of automation testing tools such as Selenium, Appium, Postman, and JMeterExperience creating and executing reusable automated test scripts within a Java Maven frameworkExperience with Cucumber and writing test scripts in Gherkin languageKnowledge of databases and SQLSolid understanding of Agile methodology and processesDesirableBachelor's degree in computing, mathematics, science, or a related fieldExperience with Java programmingKnowledge of web service APIs and API test automationFamiliarity with CI/CD pipelines and integrating automated tests into build and deployment workflows (e.g. GitLab, Jenkins, GitHub Actions)Experience defining and reporting on automation coverage metricsWho You AreSelf-motivated and proactive, with a professional and positive approachAnalytical and detail-oriented, with a thorough approach to working through complex problemsComfortable working independently whilst mentoring and collaborating with team membersOrganised and able to manage competing priorities effectively in a dynamic environmentA clear communicator who can engage confidently with both technical and non-technical audiencesWe offer comprehensive benefits to support our team members and their families' well-being.Our robust benefits package includes (subject to local office benefits policy):Be part of a dynamic, market-leading Fintech experiencing rapid growthFlexible work arrangements tailored to role requirements and business needsComprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aidersExtensive leave provisions, encompassing annual, volunteering, and birthday allowancesProgressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leaveRobust compensation package, including pension scheme, healthcare plans, and life assuranceRegular corporate events fostering team cohesion and company cultureDiverse company culture and global working environmentContinuous professional development and career advancement opportunitiesOffer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Get a glimpse into the exciting world of Trust Payments through:Our Careers PageOur LinkedIn Life PagesNext Steps: Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you! Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process. Additional Information:Trust Payments is an Equal Opportunities EmployerWe are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic. If you require reasonable adjustments to be made to enable you to apply for a role with us or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.  Automated Assessment NoticeTrust Payments may use automated tools during our recruitment process, including skills assessments and application screening questions. All decisions involve human oversight and comply with data protection legislation. Candidates can request human review of any automated screening decisions. To submit your CV for this opportunity, please complete the application form and click 'Apply'  now.