Client Director

Location: London, (Hybrid, two days a week @ Deliveroo HQ)

Salary: From £65k+ & 10% discretionary bonus

About the Role

We are looking for a Client Director to join our Deliveroo Media partnership. In this role, you will lead the CPG client team, driving commercial growth through new business acquisition, repeat investment and scalable partnerships. You’ll own the growth strategy for Tier 2 and Tier 3 CPG brands, work closely with Deliveroo’s Strategic Partnerships team on Tier 1 opportunities, and lead a high-performing team to deliver ambitious growth across the portfolio.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Learning Fund” for learning
• 4 extra Wellbeing Days off per year
• 4pm finishes every Friday
• Flexible and hybrid working

Are We What You’re Looking For?

We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.

This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!

A Little Bit About You

You’ll bring:

• Strong commercial acumen, with the ability to identify revenue opportunities, build value-based proposals and grow long-term client spend.
• Proven experience in media sales, partnerships or commercial account management, ideally across FMCG, CPG or similarly fast-paced client categories.
• Strong leadership capability, with experience coaching, motivating and developing a team to deliver against ambitious goals.
• Strategic thinking, with the ability to shape go-to-market approaches, see the bigger picture and prioritise the highest-value opportunities.
• Strong negotiation and influencing skills, with the ability to navigate complex conversations and bring stakeholders along with a clear commercial point of view.
• An analytical, insight-led mindset, using performance data, pipeline insight and campaign results to improve decision‑making and outcomes.

Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.

What You’ll Be Doing

Your days will be dynamic. You might find yourself:

• Owning the commercial strategy for the CPG client base, growing revenue across new business, repeat investment and larger‑scale partnerships.
• Partnering with Deliveroo’s Strategic Partnerships team to align and maximise Tier 1 CPG opportunities.
• Developing compelling commercial proposals across sponsored products, moment‑led activations and broader media solutions.
• Shaping the go‑to‑market approach by category and brand tier, ensuring the team focuses on the highest‑value opportunities.
• Using commercial insight, ROAS performance and campaign learnings to strengthen pitches and increase repeat investment.
• Leading, coaching and developing a team of 4–5, creating clarity, accountability and strong performance standards.

Our Values:

Stay honest. Stay hungry. Stay foolish. Have fun.

We always send a confirmation email - check your spam if you don’t see it. Problems? Email: careers@smg.team