Sales Manager

Sales Manager Burton on Trent £53,000 - £55,000 DOE, Plus Company Car & Bonus We are seeking an experienced and commercially driven Sales Manager to join a dynamic and fast-paced sales team. Reporting directly to the Sales Director, you will play a key role in managing and developing relationships with customers, ensuring high levels of service, performance, and customer satisfaction. This is a highly visible, customer-facing role requiring strong commercial awareness, resilience, and the ability to operate effectively under pressure. Description of the role: Manage and maintain key customer relationships, ensuring strong commercial outcomes. Oversee market coverage tools and ensure data accuracy and reporting effectiveness. Take ownership of CRM processes, including data management and reporting Collaborate cross-functionally with R&D and Quality teams to meet customer requirements and timelines. Support audit processes (including IATF and external audits) Monitor and manage customer satisfaction, including dispute resolution. Analyse new product quotations and support commercial decision-making. Manage stock availability and participate in internal planning meetings. Attend and contribute to customer meetings, including commercial and engineering discussions. Maintain and report on market share data. Support product updates in line with regulatory or legislative changes Deliver a consultative approach to strengthen customer relationships and commercial performance. Lead sales negotiations and provide accurate, timely information to customers. Gather and utilise customer insights to inform business strategy. About you: Proven experience in a customer-facing role within a large commercial environment Background in the automotive or tyre industry is essential. Strong understanding of sales processes and market analysis Excellent communication, presentation, and negotiation skills Strong financial and commercial acumen (e.g. P&L, margins) Highly analytical with the ability to interpret data and trends. Self-motivated with strong organisational skills Resilient, adaptable, and solution-focused Able to build and maintain strong internal and external relationships. Proficient in IT systems, particularly Excel and CRM tools Full UK driving licence Willingness to travel and stay overnight when required. If you thrive in a fast-paced, customer-facing environment and want to take ownership of key relationships, this could be the perfect opportunity for you