Business Analyst

Business Analyst Widnes (Hybrid Working) £40,278 Permanent, Full Time Here at Halton Housing, we are looking for an experienced Business Analyst to work across our vibrant organisation. Hours: 37 hours per week (Monday - Friday) Duration: Permanent What You’ll Do: * Partnering the business area to map out ‘As-is’ and ‘future state’ processes, addressing business problems and identifying areas of improvement * Produce requirements documentation of what is required to achieve success measures identified for all changes * Facilitate the solution design with other IT colleagues and external vendors * Formulate project plans, monitor & report progresses, issues and actions * Development of rigorous test plans and scripts with users, customers and vendors. * Carry out end user-training that is required as a result of a normal change request or larger project implementation * Develop and maintain a network of relationships within business partnering areas to keep informed and up to date on business developments What You’ll Need: * Previous experience working in a business analysis or change & improvement function within Housing Management and working across a diverse range of functional areas * Has good customer service and communication skills (internal and external) demonstrating understanding and support whilst handling/resolving difficult situations or conflict * Ability to follow defined processes and procedures in an accurate and consistent manner whilst monitoring data, identifying trends, problem solving and escalating where needed * Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes What You’ll Get: * 30 day holiday entitlement, plus bank holidays * Opportunity to buy or sell holidays * Competitive salary * Electric Vehicle Salary Sacrifice Scheme * Flexible and Hybrid working * Supported training and development opportunities * Health and Wellbeing Cash Plan * Competitive Pension Scheme If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today! We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible