About the role
At Proton, we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.
Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive, and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. In some cases, Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high-risk situations.
Proton today supports over 100 million user accounts with a growing team of over 500 people from over 50 different countries, from the world's top companies and universities. We value intelligence, learning potential, and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. We believe smaller teams of exceptional talent will always prevail over larger teams with lower talent density. Proton has become profitable and reached scale without relying upon VC funding, largely due to superior talent that allows us to do things faster, more creatively, and more efficiently.
We value empowerment and flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Check our social media pages to learn more about us: Twitter , Reddit , Instagram .
We are looking for a junior Account Manager to support the growth of Proton’s B2B business by driving expansion within our existing customer base. This role is focused on commercial account management — identifying upsell opportunities, increasing product adoption, and building strong customer relationships.
You will work closely with Account Management Leadership and Sales teams to grow revenue across Proton’s product suite.
Account Growth & Upsell
Identify and drive upsell opportunities within existing accounts
Support seat expansion and cross-sell of Proton products
Build relationships with key stakeholders within customer accounts
Run regular check-ins and support Quarterly Business Reviews (QBRs)
Account Management Execution
Maintain accurate account records in CRM (HubSpot)
Track account activity, engagement, and growth opportunities
Collaborate with senior team members on account strategy
Work with Sales to identify expansion opportunities
1–3 years experience in Account Management, Sales, or Customer-facing roles
~ Strong communication and relationship-building skills
Commercial mindset with interest in revenue growth
Comfortable working with CRM tools (HubSpot preferred)
Languages
Fluency in English required
Preference for French or German language skills
Eager to learn and grow in a commercial role
Office First: You can also enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office.
Technology: We provide all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
Food: Lunch and snacks are provided by Proton every day at our offices.
Transport: We will always support our employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
Flexible Working: You can define your own working hours as long as it works with team meetings.
Learning and Development: We are committed to your professional growth. Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Our Commitment to Diversity and Inclusion
At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.
If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.
When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.To learn more about our privacy policy, please visit our privacy policy page .
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