Front of House / Member Associate

Job Title: Front of House / Member Associate Location: Belfast City Centre Salary: £30,000 – £35,000 (depending on experience) Hours: Monday – Friday, 9:00am – 5:00pm About the Role We are delighted to be partnering with a dynamic and growing serviced workplace provider in the heart of Belfast City Centre to recruit a Front of House / Member Associate. This is a varied, hands-on position that blends front-of-house excellence with operational support and community engagement. You will play a key role in creating a welcoming, professional, and fully functional workspace, ensuring an exceptional experience for all members. Key Responsibilities * Deliver a warm, professional front-of-house service, acting as the first point of contact for members and visitors * Build strong relationships with members, understanding their needs and ensuring a high level of satisfaction * Manage day-to-day member queries, resolving issues promptly and efficiently * Support the smooth running of workspace operations, ensuring all facilities are maintained to a high standard * Assist with workspace systems and technology, helping members to work effectively with minimal disruption * Monitor and maintain meeting rooms, communal areas, and overall workspace presentation * Work collaboratively with internal teams to ensure seamless service delivery * Contribute to a positive, engaging community environment within the workspace About You * Previous experience in a similar Front of House, Hospitality, or Customer-Facing role * Experience working in a fast-paced environment with the ability to multitask effectively * Strong communication and interpersonal skills * Proactive, solutions-focused approach with excellent problem-solving ability * Highly organised with strong attention to detail * Confident supporting basic workplace systems and technology * A genuine passion for delivering outstanding customer service What’s on Offer * Competitive salary of £30,000 – £35,000 * Monday to Friday working hours (no weekends) * Opportunity to work in a vibrant, modern workspace environment * A varied and engaging role with strong exposure to operations and community building If you are a personable, proactive individual who thrives in a fast-paced environment and enjoys delivering exceptional service, we would love to hear from you. To apply or find out more, please get in touch today